We install our Remote Support Software on your computer permanently, and as long your computer is started up and connected to the internet, we can provide remote support, anytime, anyplace.
You benefit because:
Faster response – Remote support is always ready to go – we can be attending to your problem in seconds
Lower minimum charge – those small but annoying problems can be resolved without large expense.
What it costs:
$99 / year for 1 computer
$180 / year for 2 computers
$250 / year for 3 to 10 computers
Once your computer is on the RAPID Remote agreement, further labour is still charged, but only with a minimum of 15 minutes, whereas normal ad-hoc remote support has a minimum charge of 30 mins labour, or on-site visits, 60 mins.
Contact Us now to arrange your RAPID Remote agreement.